Questions, answered.

Each clinician has their own page with their background, specialties, and approach. Read their bios, then pick who you'd like to talk with when you book your free consultation. Not sure? Call the office at 704-412-8341 and we'll help you decide.

Both. Nate, Jelissa, and Alex see clients in person at our office in Charlotte's University City area. Nate also sees clients online anywhere in North Carolina and South Carolina, and Sam sees clients online anywhere in North Carolina. Appointments are managed through a secure client portal, where you can request, reschedule, or cancel with 24 hours' notice (48 hours for new requests).

Many clients notice progress within the first six sessions. Change usually comes gradually, through new insight, new skills, and less overwhelm. The more you practice between sessions, the more it carries into your everyday life.

See Services & Rates for current pricing. We accept credit cards, HSA/FSA cards, cash, checks, and Venmo. Payment for the previous session is due before the next one is scheduled.

Yes. Depending on the clinician, we're in-network with Blue Cross Blue Shield, Aetna, Cigna, and the NC State Health Plan. For out-of-network plans, we can provide a monthly superbill so you can request reimbursement.

Yes. Both Nate and Sam work with couples on communication, conflict, distance, and rebuilding trust. Learn more about couples counseling.

For most people, yes. Research shows telehealth is as effective as in-person therapy for most clients. It's also convenient and comfortable, and it can make starting therapy feel more approachable.

We are not a crisis service. If you are in immediate danger, call 911. For a mental health crisis, call or text 988 (Suicide & Crisis Lifeline), available 24/7.